Health Ombudsman finalises investigation into intern doctor's death

THE Health Ombudsman has concluded the investigation into the death of Dr Alulutho Mazwi, a diabetic medical intern who collapsed at Prince Mshiyeni Memorial Hospital after allegedly being forced to work while ill.

The final report awaits comments from the family and stakeholders, as medical unions demand accountability for what they describe as 'systemic failures' in the healthcare system

The highly anticipated investigation into Dr Mazwi’s death was concluded by the office of the Health Ombudsman, Professor Taole Mokoena.

At the time of his death last year, Dr Mazwi's family had expressed frustration over the lack of communication from health authorities regarding the investigation into death.

He collapsed and died while on duty after he was allegedly forced to report for duty while sick, by his supervisor at Prince Mshiyeni Memorial Hospital.

The findings of the probe, which was launched following a request by minister of Health Aaron Motsoaledi, are now in the final stages of compilation pending comments from key stakeholders.

Dr Mazwi, who was diagnosed with diabetes, had expressed feeling unwell but was allegedly instructed to continue working, collapsing twice before his death.

The Ombudsman’s office confirmed the investigation's status, noting: “The investigation has been concluded and is in the final stages of writing up, pending comments from the family, the health establishment and other stakeholders.”

The office further indicated that the full findings would be released “in due course”.

The tragedy immediately shed light on systemic issues within the hospital.

Dr Mazwi’s supervisor was placed on precautionary suspension shortly after the death.

At the time of his death, Dr Mazwi’s mother, Thabisa Maqoqa, spoke movingly of her loss, seeking clarity on the circumstances of her son’s untimely demise.

“All I want is closure. My son showed no signs of illness or distress, and I just want to understand what happened,” she said.

The incident drew sharp criticism from various medical trade unions.

The Public Servants Association (PSA) had branded the death “tragic and preventable” claiming it reflected “systemic failures, a toxic work environment, and alleged emotional abuse”.

The union had strongly called for an independent investigation beyond the hospital's initial internal probe.

Meanwhile, the Health and Other Services Personnel Trade Union of South Africa (Hospersa) called for immediate and urgent reforms.

“Dr Mazwi’s death is not just a tragedy; it is a damning reflection of a broken system. Interns are the future of our healthcare sector, yet they are being treated as expendable,” said Hospersa general secretary Waheed Hoosen.

He had demanded justice and accountability, stressing that the health and safety of healthcare workers “must be a national priority”.

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