Deaf student, Londeka Phakathi receives her Bachelor of Social Work degree.
Image: Sethu Dlamini
A deaf graduate from the University of KwaZulu-Natal is turning her personal experiences into a mission to drive inclusion and accessibility, as she embarks on a career in social work.
For Londeka Phakathi, graduating with a bachelor of social work degree marks more than an academic milestone, it signals the start of a professional journey focused on improving access for South African Sign Language (SASL) users and other marginalised communities.
Phakathi said her decision to pursue social work was deeply personal.
“Growing up as a South African Sign Language user, I saw the barriers that exist in accessing services. That inspired me to be part of the change,” she said.
Her academic journey was not without challenges.
Enrolled in a demanding professional programme, Phakathi relied on determination and a strong support system to succeed. She credits SASL interpreters, lecturers and the university’s Disability Support Unit for helping her navigate her studies.
“My peers also played a big role by being patient, inclusive and willing to learn. Additionally, my family and community gave me emotional support and encouragement, which helped me stay focused and strong throughout my studies."
One of the most difficult aspects of her degree was the research module, which required her to adapt new strategies to engage with complex material.
“I had to adapt by finding new ways to understand the content, such as using visual learning, asking more questions, and working closely with interpreters."
Her perseverance did not go unnoticed.
Dr Bongane Mzinyane, a lecturer in the discipline of social work, praised her commitment.
“I remember her for her participation, with the help of her SASL interpreter, and her willingness to learn and succeed in the social work programme,” he said.
Reflecting on her time at university, Phakathi said the experience helped shape both her independence and professional identity, strengthening her confidence as she prepared to enter the workforce.
Looking ahead, she hopes to work closely with the deaf community while contributing to broader community development initiatives.
“I am most passionate about working with the deaf community, advocating for equal access to services, and raising awareness about communication barriers. I am also interested in community development and working with vulnerable groups to promote empowerment and inclusion.”
She also offered words of encouragement to other SASL users considering higher education.
“Believe in yourself and do not let your challenges define your future. Your voice matters, and your presence in higher education is important,” she said.