Durban: The Msunduzi Municipality has been honoured for its aggressive revenue collection campaign.
The municipality in Pietermaritzburg has been recognised as the Most Proactive and Responsive Local Municipality and the Most Active Team in Revenue Enhancement for 2024 at the South African Local Government Association (Salga) National Communicator's Forum which is taking place in the Eastern Cape.
Over the past few years, the municipality has embarked on a rigorous campaign, dubbed Operation Qoqimali, to get ratepayers to pay outstanding debt by disconnecting services to businesses, schools, and other entities and only reconnecting once payment is made.
In a statement, the municipality said the awards indicate the municipality’s commitment to serving its residents.
“Msunduzi Municipality is honoured to announce that, for the second consecutive year, the municipality has been recognised for its excellence in governance and revenue enhancement.
“In the 8th National Communicator's Forum currently taking place in Jeffreys Bay, Eastern Cape, Msunduzi Municipality proudly received the awards for Most Proactive and Responsive Local Municipality and Most Active Team in Revenue Enhancement for 2024,” said the statement.
It added that the achievement comes after it was honoured with three awards at the Salga national communicators forum in 2023, including recognition as the most active communications team on revenue collection.
“These consecutive accolades are a testament to our unwavering commitment to serving the Msunduzi community with excellence, innovation, and accountability. They reflect the hard work and dedication of our teams, who have tirelessly implemented forward-thinking strategies to enhance revenue, improve service delivery, and foster trust with our citizens.
“We extend our heartfelt gratitude to all staff, stakeholders, and community members who contribute daily to making Msunduzi a beacon of progress and leadership in local governance. Together, we continue to strive for excellence in all that we do,” said the statement.